During the recent 2017 Progressive® Insurance Miami International Boat Show®, the National Marine Manufacturers Association (NMMA) announced Pleasurecraft Engine Group as a recipient of the 2016 Marine Industry Customer Satisfaction Index (CSI) Award for excellence in customer satisfaction.
The NMMA Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction while pursuing continuous improvement in customer service. Pleasurecraft achieved an independently-measured standard of excellence greater than 95 percent in customer satisfaction based on information provided by new buyers over the past year.
Pleasurecraft President Mark McKinney stated, “We are thrilled to have received this prestigious honor. Our entire team is committed to making sure every customer is completely satisfied with their PCM engine and that they have the best customer service experience possible. We are very thankful to partner with great boat manufacturers whose products amplify the quality of our engines.”
In addition to the 2016 NMMA CSI Award, Pleasurecraft previously earned numerous awards for “Highest in Customer Satisfaction with Inboard Gas Engines” by a leading market research firm.
About Pleasurecraft Engine Group: Pleasurecraft Engine Group, owned by Correct Craft, manufactures four engine brands, PCM, Crusader, Challenger, and Levitator, from its headquarters in Little Mountain, South Carolina. For over forty years Pleasurecraft has led the industry in providing the highest quality, most innovative inboard engines, backed with exceptional service. For more information please visit www.pcmengines.com.